Your Support Team Just Got 92% More Productive. Without Hiring.
Built for Customer Support Teams using Zendesk, Helpdesks, or Internal Knowledge Base
- 92% of inquiries resolved without human intervention
- 70% reduction in support workload in 90 days
- GDPR and SOC 2 compliant
- 5-minute to deploy, train and integrate with your stack
No credit card required
What Teams See After Switching To Wonderchat
Measured across real customer support teams like Jortt.nl handling thousands of monthly tickets
"Femke, our Wonderchat AI, now resolves 92% of inquiries, leaving only 8% for our human team. The result? Huge savings in manpower and costs, and the remaining support work is far more interesting."
Most teams don't need more headcount. They need fewer repeat questions.
Your team is drowning in repetitive questions while costs spiral out of control
Spiraling Costs
Every ticket your team could auto-resolve is time they're not spending on high-value customer relationships. At 1000+ monthly conversations, that's dozens of hours every week.
Team Burnout
Hiring another support agent costs $50-80K/year, plus benefits and training. Your team is burned out, and your CFO is about to ask why support costs grow every quarter.
Legacy Chatbots Disappoint
You've tried legacy chatbots. But they take over 10 hours to train. Their replies are unintelligent. They make 10 new support tickets for every 1 they resolve. For the amount of upfront effort you'd have to put in? You'd be skeptical.
Meet Your AI Support Agent
Wonderchat isn't a chatbot. It's a team member that actually deflects, not just chats.
Your AI-powered teammate
AI Support Agent that actually resolves
Learns your FAQ, policies, and edge cases. Handles 92% of conversations without escalation. Knows when to hand off to a human (and does it gracefully).
- Set up in under 5 minutes
- Choose your AI model and persona
- Deploy to any channel instantly
Connect all your knowledge sources
Trained on your knowledge & tickets
Upload your knowledge base, FAQs, and historical tickets. The AI learns your business context, terminology, and how you actually help customers.
- Import from PDFs, docs, websites, and more
- Connects to Shopify, YouTube, Google Drive
- Learns your tone and terminology automatically
Continuously improving AI
AI that self-corrects
Every time your team corrects or improves a response, the AI gets smarter. It continuously adapts to your evolving products and policies.
- Edit any AI response in seconds
- Corrections apply to future conversations
- Add model answers for perfect responses
Route complex queries to multiple channels
Automatic Human Escalation
The AI knows its limits. When a conversation gets complex or requires human judgment, it seamlessly hands off to your team with full context.
- Automatic Human Escalation if AI lacks answers
- Route to Live Agents or Email Instantly
- Escalate Tickets into your Zendesk or Freshdesk Helpdesk
Actionable workflows
Automate multi-step support workflows
Go beyond simple Q&A. Build automated workflows that collect information, trigger actions, and integrate with your existing tools.
- Collect order numbers and customer details
- Trigger actions in Shopify, Zendesk, and more
- Chain multiple steps into seamless flows
Real-time analytics dashboard
Analytics That Give Visibility into Every Conversation
Real-time analytics, resolution rates, and cost savings. See exactly where AI helps and where humans add value. No black box.
- Customer satisfaction scores in real-time
- Track resolution rates and chat quality
- Monitor good vs bad conversations
"Our team has fully embraced this shift. We're learning how AI (and our customers) think, and rewriting our help docs accordingly. Instead of answering one question one way, we're learning how to answer ten variations with one answer. Everyone sees this as the future - an opportunity, not a threat."
How It Works
Get up and running in hours, not months
Connect Your Data
Link your help docs, previous tickets, knowledge base. Takes 5 minutes. Wonderchat learns your tone, policies, and edge cases.
Add Agent to your Website
Add the AI Agent to your website. Instantly connect it to Slack, WhatsApp, Messenger and Instagram. No coding required.
Monitor & Improve
Watch resolution rates climb. Improving the AI agents by making corrections (takes seconds). Watch your support team's productivity by automating the boring and repetitive work.
FAQ
Trusted by support teams worldwide
